Refund Policy
Effective Date: [03-09-2024]
At [One of a Kind Deal], we want you to be completely satisfied with your purchase. If you are not satisfied with an item, we are here to help. Please review our refund policy below.
Eligibility for Refunds
- Timeframe: You may request a refund for any item within 7 days of the delivery date. Unfortunately, we cannot offer a refund after 7 days.
- Condition: To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging.
- Proof of Purchase: A receipt or proof of purchase is required to process your refund.
Non-Refundable Items
- Final Sale Items: Certain items, such as clearance or final sale products, may not be eligible for a refund. This will be clearly indicated at the time of purchase.
- Perishable Goods: Items that are perishable or have an expiration date cannot be returned or refunded.
How to Request a Refund
- Contact Us: Email our customer service team at contact@oneofakinddeal.com or call us at 586-255-8078 to initiate a refund request. Please include your order number, details of the item, and the reason for the refund.
- Return Shipping: If your refund request is approved, we will provide you with instructions on how to return the item. Please note that you will be responsible for paying the shipping costs for returning your item unless the item was defective or damaged upon arrival.
- Inspection: Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund.
Processing Refunds
- Approval: If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
- Partial Refunds: In some cases, only partial refunds may be granted (e.g., items that are returned in a condition different from the original).
- Late or Missing Refunds: If you haven’t received your refund within the expected timeframe, please check with your bank or credit card company first. If you’ve done this and still have not received your refund, please contact us at contact@oneofakinddeal.com.
Exchanges
If you received a defective or damaged item, we will gladly replace it at no additional cost to you. Please contact us within 7 days of delivery to arrange an exchange.
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to a defect or error on our part.
Contact Us
If you have any questions or need further assistance, please contact our customer service team at contact@oneofakinddeal.com
This Refund Policy was last updated on [03-09-2024]. Please review it periodically for any updates or changes.